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LYNN-A
successful mail-order lobster business based in Chicago has relocated
its East Coast distribution facility from Peabody to Lynn where
rent is cheaper and customers can be assured of receiving fresh
Maine lobster.
Lobster
Gram, founded in 1987, delivers ocean-fresh Maine and exotic lobsters,
gourmet steaks, and crab-and-shrimp dinner packages, some complete
with cooking pot, shell cracker, butter, bibs, napkins, forks, and
even a candle with holder.
Dan
'The Lobster Man' Zawacki, a former Honeywell salesman, started
the business in his father's garage, in a saltwater tank purchased
from a defunct restaurant.
The
business slowly grew from selling a few dozen lobsters by UPS air-freight
to a multi-state enterprise with international connections on four
continents.
A
marketing whiz with a degree from Western Illinois University, Zawacki
spent eight years selling and shipping crustaceans from his Chicago
headquarters, but the overall product lacks what he calls the mystique
of New England-packaged Maine lobster.
"People
just don't like getting lobsters mailed from Chicago - the romance
doesn't work," he said. "We sell high-end gifts so we
have to romance the story."
According
to Zawacki, after nine years in Peabody, the company was looking
to relocate. He toured prospective sites in Danvers, Gloucester
and Boston, but opted for quarters in the East Coast Seafood building
at 175 Alley St.
"Lynn
wants us here," said Zawacki, noting that commercial space
in Lynn costs half the price of other locations he scouted.
Zawacki
said Lobster Gram has cornered the mail-order lobster business.
"The cool thing about Lobster Gram is that it's a happy company,"
he said, reciting the corporate mantra: Peace, love and lobster.
"We
make people happy because you don't need a Lobster Gram, you want
a Lobster Gram. Everyone loves great food."
The
self-described 'Lobster Man' and 'senior lobster consultant' said
making money while having fun is one of the company's biggest attractions.
"I've
never had this much fun. I've got great people, I feel so fortunate
to have a company like this and even more so that I was able to
come up with an idea like this."
The
Lobster Gram lineup has expanded since its early days to include
filet mignon, shrimp, crab cakes, Alaskan King Crab legs, chowder,
gourmet desserts, and exotic lobster tails from New Zealand, Australia,
South Africa and Brazil.
As
Zawacki puts it, what started as a "one Lobster Man show, with
sales of 180 packages a year, now supports 24 full-time and 72 seasonal
employees, and shipped more than 500,000 packages in 2003."
Dinner
for two, including lobster and filet mignon, costs about $90 to
$110. Orders can be mouse clicked on the company Web site or faxed
directly to Lobster Gram.
A
numbered gift certificate explains to the recipient how to redeem
it.
Deliveries
of live Maine lobster packed in seaweed are Tuesday through Friday.
Saturday deliveries are available in most areas for an extra courier
charge of $12. A minimum of 48-hours notice must be given prior
to delivery. During the holiday season, the minimum advance notice
may be longer.
According
to Zawacki, if your package contains live Maine lobster, plan to
eat it the same day.
For
gifts containing frozen goods, a minimum notice of 72 hours is required.
Frozen packages are delivered Wednesday through Friday.
Lobster
Gram corporate clients include Colgate/Palmolive, Samuel Adams,
Taco Bell, Keebler, Fox TV, Playboy, Nissan, Xerox and Citibank.
Celebrity customers include Sharon Stone, Howard Stern, Macy Gray,
Tom Brokaw, Martina Navratilova, Richard Geere and Robert Redford.
The
company has been featured on Dateline NBC and the Wheel of Fortune,
and in the Wall Street Journal, Playboy magazine, Bon Appetit magazine,
the Chicago Tribune and USA Today.
Zawacki
emphasizes that his products make the ideal gift for the wealthy
corporate client or that special person. Forget roses, he says,
and send a tail by mail. In fact, of the 10 varieties of lobster
tail sold, once actually weighs 24 ounces - as much as the most
common whole lobster. Lobster Gram, the largest lobster home delivery
business in the world, can be reached at 1 (800) LIVE - LOB or at
www.LiveLob.com.
Gift
certificates currently can not be redeemed via the company Web site.
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